Effective Date: 03.11.2025
Last Updated: 03.11.2025
Lucky Move respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and communicate with us regarding property management and letting services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We only collect personal information that you voluntarily provide when you contact us through our website or by email. This may include:
Your name
Your email address
Your phone number
Your address (if you provide it for correspondence or service purposes)
We do not collect or store any financial, identification, or sensitive personal data through our website.
We use your personal information for the following purposes:
To respond to your enquiries about our property management and letting services
To provide information or services you have requested
To maintain contact with you regarding ongoing property-related matters
To comply with legal and regulatory obligations
We will only use your personal data when the law allows us to, and never for purposes unrelated to the reason you provided it.
We do not sell, rent, or trade your personal data.
We may share limited information with:
Service providers who assist in running our website or communications (e.g., email hosting)
Legal or regulatory authorities, if required by law
All third parties are required to respect the confidentiality and security of your data.
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected or to meet legal, accounting, or reporting requirements.
When your data is no longer needed, it will be securely deleted.
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request erasure of your data
Object to processing
Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
Our website may use basic cookies to enhance user experience and site functionality. These do not collect personal data.
You can manage or disable cookies through your browser settings.
If you have any questions about this Privacy Policy or your data, please contact:
Lucky Move
Email: info@lucky-move.co.uk
Address: Unit 53 K3 Business Park, 200 Clough Road, Hu5 1SN, Hull
Phone: 01482 421 987
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date shown at the top.